I have worked with Chirp on several custom research projects over the past 2 years. Shannon cultivates relationships with her business partners in such a way it is extremely easy to brief them and get a project kicked off. There have even been instances where I have come to Chirp with only a business problem with no real path to how to answer it, and they have proposed a completely customized plan that is new for all involved. Because they are a trusted partner, we have the ability to test and learn. Therefore, we can adapt and grow with the Chirp team by implementing new approaches and processes.
Innovation Manager, CPG Client
We got so many good insights out of your research and findings. There’s probably about two years’ worth of ideas to explore in there! The deliverables were top notch and have helped the organization focus our attention on the most critical areas of the business, from a consumer standpoint. Feedback on our products and marketing materials was heard loud and clear and has informed our assortment and marketing for 2018. I’m so pleased we made the decision to go with Chirp as I can see this relationship will expand over time.
Category Manager, Retail Client
Chirp Research is an incredible company and group of people to partner with. As one of their many benefactors, I can attest that their generosity is not only a core tenant of their organization but one of the key markers that sets them apart in the research industry. During one of our fundraising campaigns, they pledged a substantial amount of resources as a matching fund that allowed us not only to meet our goal but to exceed it. They are a group of people that truly practice what they preach and I'm not sure where Bonton Farms would be without Shannon and her teams commitment to benevolence.
Insights Manager 2
I cannot say this enough as to how amazing partners you all are to our business. I know I threw a lot of curve balls in this project, from last minute changes to the guide and absolutely over-populating the back room, but you ladies still continue to make the research process smooth and successful. And as always Lizzie, you absolutely killed the groups!!
Thank you for another successful project! It’s always such a pleasure working with you all.
Insights Manager, Food/Beverage Client
Just wanted to reach out and let y’all know what a fantastic job y’all did on turning this research around so quickly and efficiently. I feel great about all the learnings we got from the groups. I think we have some strong insights . . . that we would take into quant. Moreover it was such a pleasure and smooth process working with y’all.
Insights Manager, CPG Client
[We] are very thankful for our partnership with you and the Chirp team, as well. It has paid off these last couple years in ways that we can’t possibly enumerate, so it means at least as much to us as it does to you.
Lisa is doing another fabulous night of work. The team here has really enjoyed what they’ve heard so far. I’m really glad that I finally had this chance to work with her!
Thanks for everything, Shannon
Director, IT Client